Choosing the right storage unit can feel overwhelming, especially when you're juggling a move, decluttering, or storing items long-term. To help cut through the clutter, we spoke with the team behind Storaway Storage and Lock N Go Self Storage, serving Caryville, Rocky Top, and Ten Mile, Tennessee. They shared practical, no-nonsense advice on everything from unit selection to packing—insights that can save you time, money, and frustration.
Question 1: Drive-Up vs. Climate-Controlled—What Should You Look For?
When deciding between a drive-up unit and a climate-controlled one, the first step is to consider what you're storing. "It really comes down to what you’re storing," the Storaway team explains. Drive-up units are ideal for items that can handle temperature swings, like furniture, tools, and boxes packed in plastic totes. "Drive up means easy access," they add, making loading and unloading a breeze.
Climate-controlled units, on the other hand, are better for sensitive belongings. "Climate-controlled storage is a better choice for items that can be affected by temperature or humidity, such as electronics, documents, antiques and certain furniture." However, they caution that climate-controlled units may require navigating hallways, so "bring a cart if the facility does not have any for use." This practical tip can save you from multiple trips and potential strain.
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Question 2: How to Figure Out the Right Unit Size
One of the most common questions customers ask is, "What size do I need?" Storaway's approach is simple: they start by asking what you plan to store and how much you have. "Most people don’t have a good sense of storage unit sizes, so we try to give them a realistic recommendation without putting them into more space than they need."
For a typical two-bedroom apartment around 1,000 square feet, they suggest a 10x10 unit if you have standard-sized furniture and pack properly. If you have larger furniture or appliances, a 10x15 should suffice. This aligns with industry size guides that recommend a 10x10 for a two-bedroom home. The key is to avoid overestimating—and paying for space you don't need.
Question 3: What Does Move-In Day Look Like at Storaway?
Storaway aims to make move-in as simple as possible. "Customers can book online, choose their unit, complete the rental process and payment, and receive the information they need to access the lock and keys to their unit," they explain. The goal is a quick, straightforward experience that gets you into your unit without hassle. This digital-first approach is becoming increasingly common in the industry, as online rentals streamline the process for both customers and facility operators.
Question 4: Common Packing Mistakes to Avoid
Even with the right unit, poor packing can lead to frustration and damage. Storaway highlights several frequent mistakes: "Overpacking boxes, not labeling them, and putting things they may need later in the back of the unit." They recommend leaving a little room to walk through the unit and keeping frequently needed items toward the front. "Strategically packing the unit to fully utilize space is also a common occurrence so do your best to plan out the packing of the unit." A little forethought can make a big difference when you need to retrieve something quickly.
Question 5: Long-Term Storage Tips Most People Overlook
When storing items for months or years, preparation is key. "How you pack is just as important as where you store," Storaway emphasizes. They advise keeping items off the floor, ensuring everything is completely dry, using good-quality boxes or containers, and covering furniture with breathable materials. "A little preparation can go a long way when something is going to be stored for months or years."
They also mention an often-overlooked aspect: tenant protection. "We offer Tenant Protection at very affordable cost so you can have peace of mind that your valuables are covered in the event of anything unexpected." This extra layer of security can be worth considering, especially for valuable or sentimental items.
Key Takeaways for Storage Shoppers
- Match the unit type to your belongings: drive-up for durable items, climate-controlled for sensitive ones.
- Don't oversize: a 10x10 often fits a two-bedroom apartment if packed well.
- Plan your packing: label boxes, leave a walkway, and keep frequently used items accessible.
- For long-term storage, prioritize dry, breathable packing and consider tenant protection.
For more guidance on sizing, check out this storage unit size guide to visualize what fits in each unit. And if you're in the East Tennessee area, Storaway Storage and Lock N Go Self Storage in Ten Mile are ready to help with your storage needs.